Professional debt collection agency offering entry level opportunity to highly motivated agents with excellent telephone and computer skills processing collection calls in fast paced call center.
Ideal hours for parents with children in school.
Opportunity for advancement.
• Communicate with consumers verbally regarding outstanding debts
• Manage sensitive information while maintaining confidentiality
• Negotiate and maintain payment arrangements
• Maintain complete and accurate records
• Ensure strict adherence to all federal and state laws
• Consistently meet established daily, weekly and monthly goals
• Excellent customer service and telephone skills
• Strong oral communication skills
• Ability to convey a sense of urgency while displaying compassion and empathy
• Ability to work quickly and efficiently while maintaining accuracy
• Ability to remain calm and composed in a fast paced environment
• Intermediate to advanced computer skills (Word, Excel, Outlook, Internet)
• Call center experience preferred but not required
• Bilingual preferred
Job Status: Part-Time