Established collection agency seeks well motivated individuals that enjoy the creative and proactive solutions-oriented negotiation process found in a debt collection career. We offer excellent compensation and benefits.
• Communicate with consumers, attorneys, insurance companies and financial institutions verbally and in writing regarding outstanding debts
• Manage sensitive information while maintaining confidentiality
• Negotiate and maintain payment arrangements
• Locate consumers as needed using a variety of sources
• Initiate timely follow up actions
• Maintain complete and accurate records
• Ensure strict adherence to all federal and state laws
• Consistently meet established daily, weekly and monthly goals
• Excellent customer service and telephone skills
• Strong written and oral communication skills
• At least 1 year of call center experience or collections experience
• Intermediate to advanced computer skills (Word, Excel, Outlook, Internet)
• Ability to convey a sense of urgency while displaying compassion and empathy
Please reply with a resume.
Job Status: Full-Time