El Encanto, A Belmond Hotel, has been meticulously restored to capture all the romance and glamour that endeared it to both the local Santa Barbara community and visitors alike. Ninety-two quintessential, California-styled suites and bungalows dot the lush, terraced grounds featuring seven-acres of gloriously landscaped gardens with sweeping views of Santa Barbara and the Pacific Ocean. Original architectural features have been lovingly restored, including the historic, trellis-lined Arbor and Lily Pond. Modern additions to the expansive outdoor zero-edge pool and a new beautifully appointed boutique spa enhance the journey for today’s luxury-seeking guest.
We are seeking a talented Valet with brilliant service and unwavering dedication to provide a warm, hospitable greeting to all guests and visitors arriving to and departing from the hotel, realizing that the bell staff creates the first and last impression of the guest experience. This individual will ensure all guests are oriented professionally and offered services in accordance to their needs with door, luggage assistance, directions.
Requires a clean driving record (zero points) and the ability to provide excellent guest service that exemplifies professionalism and sincerity, clear thinking in pressure situations including check in, check-out of guests and ability to exercise good judgment, and a proven track record of building successful interactions, support and camaraderie among peers. Multilingual skills are preferred. Fully open availability is highly desired.
In accordance with applicable law, El Encanto requires all new hires to be vaccinated with the COVID-19 vaccine. If hired, you will be required to provide proof that you have received the Johnson & Johnson vaccine or both doses of the Pfizer or Moderna vaccines prior to your first day of employment and are able to begin work and perform the essential functions of your job as of your first date of employment. Proof of vaccination may consist of (1) a vaccine card, (2) a picture of the vaccine card, or (3) other document from a healthcare provider indicating vaccination status.
Reasonable accommodations may be considered on a case by case basis.
El Encanto offers a full array of benefits, including medical, dental and vision coverage. In addition, the company pays for basic life and AD&D as well as short term disability. Team members can choose additional coverage to include voluntary life/AD&D, spouse life/AD&D, dependent life, critical care, hospital indemnity, accident and flexible spending.
The Company offers paid time off, sick pay, a 401(k) program with Company matching, and an employee assistance program. Team members enjoy free cafeteria meals and discounts on food and beverage, spa treatments, and retail boutique items.
The Discovering Belmond program offers complimentary accommodation for team members while on leisure travel outside their region at any Belmond hotel and resort. It also offers food and beverage at a discounted rate. In addition to the complimentary offerings, discounted rates are available for safaris, trains and cruises.
Job Status: Full-Time,Part-Time