The E.W. Scripps news station, KSBY 6 News in San Luis Obispo, is hiring a Sales Support Assistant. This person will be responsible for supporting the sales department in day-to-day activities.

 

OUR TEAM:

We are committed to representing the audiences we serve. These are our neighbors, our friends and family. Our employees bring their whole selves to work – a diversity of backgrounds, ideas, opinions, life experiences and hobbies. We celebrate what makes us similar – like our passion for journalism -- as much as we celebrate our differences. We welcome bright ideas and encourage an entrepreneurial spirit that will help us shape the future of our industry. Bring your passion and we will nourish your career with the tools to help you exceed your wildest career aspirations.

 

WHAT YOU’LL DO:

  • Contacts clients as needed regarding ad materials, pricing, billing or special upsell opportunities.

  • May input ads into the ad order system.

  • Assists in collecting and composing ad copy, maintaining account base and ensuring high customer service.

  • Works closely with order entry, traffic and layout as needed to ensure clients advertising schedules are met.

  • Calculate and have the ability to communicate rate packages to client and prospects.

  • Assists Sales manager on all special project details including but not limited to production schedule, rate authorization and communication.

  • Facilitate & process sales presentations.

  • Generate sales reports.

  • Identify and correct any billing errors or issues prior to end of month.

  • Correctly input client billing adjustments within the same month as dispute identified.

  • Attend sales training and planning meetings.

  • Research problems that develop with accounts and troubleshoot the issue developing a satisfactory conclusion for the property and the customer needs.

  • Handles the daily general clerical functions such as filing, answering phones, creating correspondence and calculating rates to quote to customers when they call.

  • Arranges and distributes various advertising materials and sales reports to the proper areas in a timely manner.

  • Provide exemplary customer assistance.

  • Adheres to company policy and assigned standards of performance.

  • Other duties as assigned.

 

WHAT YOU’LL NEED:

  • High school diploma or equivalent required

  • 2 - 5 years experience in administrative or sales support or a related field

 

WHAT YOU’LL BRING:

  • Strong customer service skills

  • The ability to read, analyze, and interpret sales demographics information and creative layouts

  • Must have the ability to generate reports, business correspondence, and presentations

  • Strong communication skills and the capability to effectively respond to questions from managers, colleagues and customers

  • Must have the ability to calculate figures related to the advertising rate packages

  • Proficient use of Microsoft Office (Excel, Word, Outlook)

  • Must have the ability to learn new software programs such as ad order entry and customer relations management software

  • Must have good organizational skills and the ability to meet deadlines

  • Communicate and work as a team player both internally and externally

 

#LI-RF1

 

HOW WE KEEP YOU SAFE:

Consistent with our commitment to maintain a safe workplace free of known hazards, all employees and visitors are required to be fully vaccinated against COVID-19. We also may require staying up to date on booster shots in the future based on Food and Drug Administration (FDA), Centers for Disease Control and Prevention (CDC) and manufacturer recommendations. If you are hired, we will require you to verify that you are fully COVID-19 vaccinated by Dec. 1, 2021 or your start date, whichever is later, unless approved for a medical or religious exemption by Scripps in writing. This requirement excludes positions located in Montana.

 

SCRIPPS' COMMITMENT TO EQUITY, DIVERSITY AND INCLUSION:
At Scripps, we are committed to a diverse and inclusive culture that reflects the communities we serve. We are intentional about creating an environment where employees, our audiences and other stakeholders feel valued and inspired to reach their full potential and make authentic connections. We foster a workplace culture that embraces each person’s diversity, including the extent to which they are similar or different. Scripps leaders believe that an equitable and inclusive culture is not only the right thing to do, it is a business imperative. Read more about our commitment to equity, diversity and inclusion at scripps.com.

 

ABOUT SCRIPPS:

The E.W. Scripps Company (NASDAQ: SSP) is a diversified media company focused on creating a better-informed world. As the nation’s fourth-largest local TV broadcaster, Scripps serves communities with quality, objective local journalism and operates a portfolio of 61 stations in 41 markets. The Scripps Networks reach nearly every American through the national news outlets Court TV and Newsy and popular entertainment brands ION, Bounce, Grit, Laff and Court TV Mystery. Scripps is the nation’s largest holder of broadcast spectrum. Scripps runs an award-winning investigative reporting newsroom in Washington, D.C., and is the longtime steward of the Scripps National Spelling Bee. Founded in 1878, Scripps has held for decades to the motto, “Give light and the people will find their own way.”

 

As an equal employment opportunity employer, The E.W. Scripps Company and its affiliates do not discriminate in its employment decisions on the basis of race, sex, sexual orientation, transgender status, gender, color, religion, age, genetic information, medical condition, disability, marital status, citizenship or national origin, and military membership or veteran status, or on any other basis which would be in violation of any applicable federal, state or local law. Furthermore, the company will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship for the company.

Job Status: Full-Time