Security Operations Manager

Primary Responsibilities and Essential Functions:

• Plans, organizes, and conducts investigations related to both internal and external security issues, including but not limited to, theft of services and equipment i.e., piracy, the possession, use, or sale of illegal equipment; fraud, identity theft, credit card fraud, avoidance of payment; damage to property and assaults against Cox employees. Testifies in court or administrative hearings as required.
• Analyzes and evaluates investigative progress to assess priorities, leads, and predetermines goals and objectives. Participates in the identification of resources to support investigations.
• Develops, trains, and directs external security personnel within the organization or functional area.
• Establishes connections between suspects and other violators by linking evidence uncovered from various sources.
• Develops investigative strategy, interviews employees and vendors, obtain admissions, and documents investigation with evidence so that criminal and/or civil procedures are facilitated.
• Implements the policies, procedures and systems required to maintain and enhance the organizational mission.
• Interprets and applies laws, orders, rules, and regulations pertaining to enterprise policy and procedure.
• Collaborates with all company stakeholders including but not limited to Human Resources, legal, operations, etc.
• Maintains a liaison with local, state, and federal law enforcement agencies to achieve maximum results and business support.
• Prepares clear, comprehensive, and cohesive investigative reports and statistical data in a timely manner.
• Reviews and analyzes functional business operations businesses and associated processes to identify security vulnerabilities and weaknesses to recommend strategies for prevention, mitigation, and recovery.
• Develops and presents training programs for employees, contractors, and temporary employees on a plethora of security-related topics, including but not limited to personal security, robbery, information security, due diligence, workplace violence, building access control, and BCP.
• Management of assigned equipment and property.
• This job description is a general description of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. All employees of Cox Enterprises, Inc. are expected to perform tasks as assigned by Cox Enterprises, Inc.

Qualifications

Minimum:

• High School Diploma or equivalent required.
• 6 or more years of experience required in a related field (i.e., Fraud, Theft, Security, Business, etc.) if the candidate does not possess a related degree.
• Supervisor experience preferred.
• Proven self-starter, who works under limited supervision, with considerable latitude for the use of initiative and independent judgement.
• Proficient interviewing and interrogation techniques to conduct independent, thorough investigations in the areas of theft, fraud, violent acts, vandalism, etc., to obtain information.
• Requires strong knowledge of CCTV, access control, alarms, and use of covert equipment, MS Office applications, i.e. Excel, Word, Outlook, and PowerPoint.
• Excellent decision-making, interpersonal, written, verbal, presentation, and collaborative skills to work effectively with teams throughout the organization and external contacts.
• This position requires teamwork, adaptability, and problem-solving skills.

Compensation:

Compensation includes a base salary of $76,300.00 - $114,500.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. Position may be eligible for additional compensation that may include an incentive program.