Front Office Administrator

Job Title: Front Office Administrator

Company: Royal Restoration & Royal Carpet Cleaning

Location: In-Person

Office Hours: Monday–Friday, 8:00 AM – 5:00 PM (occasional weekends as needed)

Position Overview
Royal Restoration and Royal Carpet Cleaning are seeking a reliable, organized, and motivated Front Office Administrator to support daily operations for both divisions. This role is the first point of contact for our customers and plays a critical part in scheduling, communication, and overall office efficiency. The ideal candidate thrives in a fast-paced environment, can multitask effectively, and is eager to grow within the company.

Key Responsibilities

• Answer and manage incoming phone calls for both Royal Restoration and Royal Carpet Cleaning

• Schedule appointments, inspections, and estimates for both divisions

• Provide professional and courteous customer service

• Coordinate schedules and relay information between office staff and field teams

• Maintain organized records, calendars, and customer information

• Assist with administrative tasks including data entry and reporting

• Utilize Excel and other office software to track and manage information

• Support day-to-day office operations in a fast-paced setting

Qualifications & Skills

• Prior office or administrative experience preferred

• Strong multitasking and organizational skills

• Ability to work efficiently in a fast-paced environment

• Proficient with Excel and other computer software

• Quick learner with attention to detail

• Strong verbal and written communication skills

• Bilingual English/Spanish is a plus

• Professional, dependable, and team-oriented attitude
   

Schedule & Work Environment

• In-person position

• Standard hours: 8:00 AM – 5:00 PM

• Occasional weekend availability may be required

Compensation & Benefits

• Pay Rate: Based on experience

• Benefits Offered

• Opportunities for advancement and long-term growth within the company
   

Why Join Royal?

Royal Restoration and Royal Carpet Cleaning are growing companies that value hard work, organization, and teamwork. This position offers a chance to build a long-term career with opportunities to expand skills and advance within the organization.

To Apply: Please submit your resume and a brief introduction outlining your experience and interest in the position.