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Supervisor
Category: Facilities, Maintenance, and Repair
  The primary role is to supervise the Customer Service Representatives and perform routine ice maintenance. Other key functions: ensuring the building is kept clean; customer satisfaction and resolving customer challenges in a timely and friendly manner; all building safety and security protocols are being met; and proper cashout protocols are followed. DUTIES AND RESPONSIBILITIES Supervise ...read more
Contact: Erik Norton
Phone:(805) 879-1552
Customer Service Rep
Category: Customer Services
DUTIES AND RESPONSIBILITIES Create Welcoming Environment for Customers Greet customers in a friendly manner, promptly direct them to their event, answer any program questions and resolve any concerns. Escalate customer challenge if needed. Upsell our programs when possible Ensure customer safety protocols are being followed: COVID, on and off ice policies, etc. Building ...read more
Contact: Erik Norton
Phone:(805) 879-1552
Cafe Barista
Category: Food Industry and Restaurants
At the Rinkside Cafe we are seeking professional FOH team members including baristas/cashiers with out-going personalities that also enjoy working in a fast paced, productive and fun environment with room to grow with the company! The duties include the following for this position: -Taking customer's orders, working barista station when needed, running food/drinks to tables, maintaining clean ...read more
Contact: Erik Norton
Phone:(805) 879-1552