Boutique Manager

The role: Every Carolina Bucci piece has a story: what inspired it, where it was made, and whose hands made it. We are looking for a Boutique Manager who tells those stories beautifully, builds relationships that last years, and sees the Montecito boutique as a base for growing the house across the US. You will report to our Head of Retail.
What you’ll do: Bring the house to life for every client, through the craft, the Florentine heritage and the ideas behind each collection
Build and nurture lasting client relationships, in the boutique and well beyond it. Develop the wider business through new clients, private appointments, trunk shows, events and partnerships. Lead and coach a small team, setting the standard on the floor. Manage the boutique’s sales performance, stock and daily operations. Work closely with our teams in London and Florence on product, bespoke orders and clienteling. Travel as needed to other US locations, and to London and Florence
Who you are: Experienced in comparable luxury retail, with a record of building a significant client following. A natural storyteller who makes craft and heritage feel personal Warm and polished, never stiff. Commercially minded, with an instinct for spotting and opening new opportunities. Happy in a small, entrepreneurial team, and glad to travel.